Terms & Conditions:
1. Introduction
Welcome to NSG Softwares Store.
By accessing or purchasing from https://nsgsoftwares.com/store, you agree to be bound by the following Terms and Conditions, along with our Privacy Policy.
Please read them carefully before using our website or placing an order.
If you do not agree to these terms, please discontinue the use of our services.
2. Company Information
NSG Softwares
Malda, West Bengal, India
Email: support@nsgsoftwares.com
Website: https://nsgsoftwares.com/store
3. Eligibility
By using this website, you confirm that:
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You are at least 18 years old; or
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You are accessing the site under the supervision of a parent or legal guardian.
4. Products and Services
Our store offers software products, licenses, renewals, cloud services, and IT solutions.
All descriptions, images, and prices on the site are accurate to the best of our knowledge but may change without prior notice.
We reserve the right to:
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Modify or discontinue products/services without notice
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Correct any errors or omissions in product details or pricing
5. Account Registration
To purchase from our store, you may create an account by providing accurate information such as your name, email, and contact details.
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
We reserve the right to suspend or terminate accounts involved in misuse, fraud, or violation of these Terms.
6. Orders and Payment
a. Order Acceptance
All orders placed through the site are subject to acceptance and product availability.
You will receive an email confirmation once your order is successfully placed.
b. Payment Methods
We accept secure payments through:
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Razorpay
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PayPal
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Bank Transfer
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UPI / Credit / Debit Card
All payment transactions are processed securely using SSL encryption.
We do not store or have access to your card or bank details.
c. Pricing
All prices listed are in INR (Indian Rupees) and inclusive of applicable taxes, unless otherwise stated.
7. Software License Policy
When you purchase a software product, you receive a non-transferable license to use that software as per the vendor’s end-user license agreement (EULA).
You must not:
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Share, resell, or redistribute license keys
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Modify or reverse-engineer software
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Use the software in violation of vendor terms
Licenses are delivered via email after payment confirmation.
8. Delivery Policy
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Digital Products (licenses, activation keys) are delivered via email within 1–24 hours of successful payment.
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Cloud or Remote Services (e.g., server setup, RDP, etc.) are activated within 1–3 working days, depending on service configuration.
If there is any delay, our support team will notify you by email or phone.
9. Refund & Cancellation Policy
Because we sell digital and license-based products, refunds are provided only under specific conditions:
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Duplicate payment made by error
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Product not delivered after payment and within the promised time
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Technical failure on our end preventing access
Refund requests must be made within 7 days of purchase by contacting support@nsgsoftwares.com.
Once a license key, activation code, or software download link is issued, no refund will be granted, unless legally required.
10. Support and Updates
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Free technical support is available for installation or activation issues for up to 30 days after purchase.
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Product updates, bug fixes, or renewals depend on the software vendor’s policy.
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Extended or annual support can be purchased separately (if applicable).
11. Limitation of Liability
NSG Softwares shall not be held responsible for:
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Any data loss, damage, or indirect losses due to software installation or misuse
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Third-party product failures or vendor issues
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Interruptions in service caused by maintenance or updates
Our total liability, in any case, shall not exceed the purchase amount paid by the customer.
12. Intellectual Property Rights
All content on this site — including text, graphics, product images, logos, software, and trademarks — is the property of NSG Softwares or its licensors.
You may not reproduce, distribute, or exploit any content without prior written consent.
13. Third-Party Links
Our website may include links to third-party websites or vendors for additional information or downloads.
We are not responsible for the content, security, or policies of these external websites.
14. Termination of Access
We may suspend or terminate your access without notice if:
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You violate these Terms
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Fraudulent or suspicious activity is detected
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Required by law or regulatory authority
15. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in Malda, West Bengal.
16. Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice.
The updated version will be posted on this page with a revised effective date.
17. Contact Us
If you have any questions or feedback regarding these Terms, please contact:
NSG Softwares
Email: support@nsgsoftwares.com
Website: https://nsgsoftwares.com/store
Address: Malda, West Bengal, India
