Unclear location and coverage
Without a live view and route history, it can be hard to understand which areas were covered, how travel progressed and where support is needed.
Bring every field day into clearer view.
StepTrack helps organisations coordinate people who work beyond the office. Connect location visibility, attendance, visits, tasks, customer activity and operational reporting in a practical workflow for teams on the move.
Designed for authorised, work-related field activity and GPS-enabled Android devices.
FIELD ACTIVITY · TODAYTeam connected
Customer visitRoute in progress
08:42Shift started
05Visits logged
On routeField status
✓ Live team visibility✓ Location-aware attendance✓ Tasks and appointments✓ Field activity reports
The field operations challenge
Make work outside the office easier to coordinate
Field teams keep customer relationships and operations moving, but distance can make everyday coordination difficult. Updates may arrive late, records can be scattered, and managers may have to piece together the workday from calls and spreadsheets.
Attendance disconnected from activity
Office-based attendance steps often do not match mobile work. Teams need a simple way to record shift activity from the places where work happens.
Tasks and appointments lose momentum
When assignments are passed through calls or messages, ownership, priorities and completion updates can become difficult to follow consistently.
Customer records arrive after the visit
Paper notes and delayed data entry leave gaps between the customer interaction and the information office teams need to act on it.
A connected field toolkit
From first check-in to the final report
StepTrack brings day-to-day field activity into one coordinated flow, giving employees a focused mobile workspace and giving supervisors a clearer operational picture.
Live GPS visibility
View authorised team locations and follow movement as field work progresses. Location context can include time, direction, distance, speed and device battery information to help managers understand operational status at a glance.
Route history and travel
Review the journey through the workday, including movement history, stops and travelled distance. Route records help teams discuss coverage and plan future visits using a shared account of where work took place.
Field attendance
Employees can submit attendance from a mobile device while working remotely. Check-in and check-out records, supported by location and time context, help build more complete staff attendance views.
Tasks and follow-up
Assign field work, organise priorities and monitor progress. Employees can update the status of assigned tasks and add useful notes, helping managers follow up without depending on repeated calls.
Appointments and customer visits
Coordinate appointments and customer-facing activity in the field. Keep visit information alongside the assigned work so that teams can connect plans, attendance and outcomes in a more structured way.
On-site data collection
Capture forms, short notes, field updates, photographs, video, documents and signatures when supported by the configured workflow. Collecting evidence at the point of work can reduce later re-entry.
Zones and arrival alerts
Set up location zones for relevant business areas and receive arrival or departure events. Geofence alerts can help teams coordinate visits and notice when field activity reaches a defined location.
SOS and employee support
Give employees a quick route to raise an SOS alert and share that they need assistance. Support actions can help supervisors respond with context when an unexpected situation arises.
Operational reporting
Bring attendance, movement, distance, stop time, route deviations and employee activity into reportable views. Use this information to review operations, spot exceptions and plan practical next steps.
Inside the mobile app
Field essentials, ready from one screen
The StepTrack home screen puts common field actions within reach. Employees can record attendance, check location, manage assigned work and submit visit information from their Android device. A dashboard provides a quick view of daily activity.
Attendance and locationRecord attendance and check the device’s current location as part of field routines.
Alerts and session controlView alerts and use the app’s log-out and close-system actions to manage the session.
Task managementOpen and manage assigned field tasks while working at customer or job locations.
Photo and note captureSubmit pictures and add short notes to preserve useful visit context.
Forms and appointmentsAccess field forms and appointments from the same employee workspace.
Activity and daily totalsReview activity and dashboard figures for distance, orders, receipts and target progress.
Useful context, not another status call
See the whole workday take shape
A location pin answers only one question. A useful field view connects the employee’s position with the shift, route, stops, assigned visit and activity record around it. That fuller context can help managers guide the day while allowing employees to focus on customer work.
StepTrack is intended to support transparent coordination for authorised business activity. Organisations can set operating expectations, explain location use to employees and configure tracking to match their field process.
✓Current position and movement context for field coordination.
✓Route and travel details to review coverage after a shift.
✓Attendance records linked with the realities of mobile work.
✓Activity updates that make follow-up more specific and timely.
Know where work is progressing
Follow authorised field movement and understand whether a team member is travelling, stopped at a location or moving between planned activities.
Connect activity with the plan
Bring tasks, appointments and field records together so a supervisor can compare planned work with reported progress.
Review and improve coverage
Use attendance and travel information to discuss routes, workloads and operational exceptions with the team.
Field work. Office clarity.
Keep employees moving and managers informed
Employees use a mobile app to record the work happening on the ground. Supervisors use field activity and reporting views to understand progress, coordinate support and review the day.
Explore the workflowMobile-firstBuilt for work away from the desk
Connected activityTasks, visits and records in context
Operational viewLocation and reports for supervisors
Practical evidenceCapture information at the point of work
A straightforward daily rhythm
Plan the work. Capture the visit. Review the day.
A consistent process makes it easier for each person to understand what is expected and what information should be recorded.
Start the shift
The employee signs in and records attendance from the field according to the organisation’s process.
Complete field activity
Visit customers, work through tasks and appointments, collect relevant information and update progress.
Review and follow up
Supervisors check activity, attendance, travel and reports to identify completed work and follow-up needs.
Designed for mobile operations
Field teams across customer-facing work
StepTrack’s combination of location context, tasks, attendance and data capture can support teams whose work regularly takes place away from a central office.
Sales and distributionCoordinate customer visits, route coverage, sales activity and field follow-up.
Service and maintenanceAssign service calls, track visit progress and capture job notes or supporting evidence.
Field operationsOrganise inspections, surveys, collections and other location-based assignments.
Remote workforce teamsReview attendance and movement for employees working across multiple locations.
Built around responsible use
Make expectations clear to the team
Location tools work best when employees understand what is recorded, when it is active and how supervisors use the information. Establish a clear policy for authorised work hours, communicate it before rollout and configure access around job responsibilities.
GPS accuracy and availability depend on device settings, permissions, network conditions, battery state and the surrounding environment. Activity records are operational context and should be interpreted alongside your organisation’s procedures.
Define the purpose
Document the field activities the system supports and the business reasons for collecting location or attendance data.
Set roles and routines
Explain employee and manager responsibilities, expected check-ins, task updates and escalation paths.
Review with context
Use reports as a tool for coordination and operational review, with awareness of device and connectivity limitations.
Frequently asked questions
StepTrack, explained
What is StepTrack?
StepTrack is a field team management solution that combines a mobile app for employees with tools for supervisors to coordinate location-aware attendance, movement, tasks, appointments, field data and reporting.
Who is it designed for?
It is intended for organisations coordinating employees who regularly travel for assigned work, including sales, distribution, service, inspection and other field operations.
What can managers review?
Depending on account configuration, managers can review live position, route history, stops, distance, attendance, tasks, appointments, alerts and operational reports.
Can employees record customer or task information?
Field workflows can include notes, forms, photographs, video, documents and signatures where those functions are enabled. Teams can capture relevant information while the visit is taking place.
Does GPS work in every situation?
No. Location quality and update availability depend on device permissions and settings, network coverage, battery state and physical surroundings. Organisations should account for these factors when reviewing activity.
Can the app support intermittent connectivity?
Some field actions may support offline capture and later synchronisation, depending on the feature and configuration. Confirm the required offline workflow during setup before relying on it operationally.
How should employee location data be handled?
Use clear workplace policies, limit access to people who need it for their role, explain the intended use and align practices with applicable organisational and legal requirements.
Capabilities can depend on device, account configuration, permissions and connectivity. Confirm the features and operating requirements for your deployment before rollout.
A clearer field workday starts here
Give your field team a better way to stay connected to the plan
Bring attendance, customer activity, tasks and location context into a more coherent daily process. Explore the capabilities above and identify the workflow that fits your team.
Review StepTrack capabilitiesThis page describes field management capabilities in general terms. Availability may vary by setup and device. Use location features transparently for authorised work purposes.
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